Hello. I’m an Information Science PhD student at the University of Colorado Boulder.
I conduct research in human-computer interaction (HCI) and computer-supported cooperative work (CSCW) about the humanitarian crisis response sector. I bridge empirical, theoretical, and design work to explore how everyday people from around the world come together online to gather collective intelligence during a crisis to help support the emergency response on-the-ground.
One of the big challenges for these remote global volunteer teams, dubbed digital humanitarians, is syncing up their work needs across time and space with the free, everyday technologies that they cobble together, like social media, chat, and online office software. My dissertation work explores the ways people think about and talk about time in order to coordinate, the technology breakdowns that occur in this kind of temporal work, and how we might co-design better systems with them.
Looking ahead post-graduation, I’m excited to launch a new research agenda that builds on my private sector experience and doctoral studies by exploring socially intelligent computing for social good. Here, I’m eager to dig into on how we generate collective, material knowledge through human and machine collaboration in crisis response scenarios.
Some of the questions I’m thinking about are:
• How can we embed humanitarian values in the design of socially intelligent computing systems to circumvent exploitation, privacy risks, and other concerns?
• How can computing contribute to collective social knowledge with people in low-resource environments?
• In what ways can a machine-in-the-loop scale global digital humanitarian work to ease suffering?
• What does it mean to think, learn, compute, work, interact and play when the machine is a collaborator?