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research + publications

Research brief:

I study socially intelligent computing which combines the power of human sensemaking with collaborative technologies and social networks. I use empirical, theoretical, and design research to explore how to transform large amounts of data into actionable information in order to improve humanitarian crisis response. Obtaining timely and trustworthy facts is a critical challenge during a crisis. As a human-computer interaction researcher, I focus on how time is qualitatively represented in crises, apart from clock-time, during these events with the aim to design socially intelligent computing systems to ease human suffering.

ORCID iD: https://orcid.org/0000-0002-5833-9504

Publications:

peer-reviewed papers
Norris, W., Voida, A., Palen, L, and Voida, S. (2019). Is the Time Right Now?: Reconciling Sociotemporal Disorder in Distributed Team Work. In Proceedings of CSCW ‘19. paper

Norris, W. (2017). Digital humanitarians: citizen journalists on the virtual front line of natural and human-caused disasters. Journalism Practice, 11(2-3), 213-228. paper

book chapters
Norris, W. (2019). Digital humanitarians: citizen journalists on the virtual front line of natural and human-caused disasters. In Mapping Citizen and Participatory Journalism in Newsrooms, Classrooms and Beyond, (Melissa Wall, ed). Routledge. link

workshop papers
Norris, W., Voida, S., Palen, L., and Anderson, K. “Unwinding Pluritemporal Time in Digital Humanitarian Crowdwork.” CHI 2019, Glasgow, UK, May 5, 2019. paper

Norris, W. and Voida, S. “Temporality in Crisis Informatics: Representations of time in digital humanitarian systems.” CHI 2017 Symposium on HCI Across Borders, Denver, CO, USA, May 6-7, 2017 paper

Norris, W. and Voida, S. “Temporality in Crisis Informatics: Representations and integrations of time in humanitarian crowd work.” Grand Challenges for HCI Crisis Informatics Researchers Workshop, Boulder, CO, USA. May 6, 2017 paper + slidedeck

Norris, W. and Voida, S. “Models and Metaphors of Temporality: Supporting Individual- and Group-Based Time-Management and Coordination Work.” CSCW ‘17 workshop: Theory transfers? Social Theory & CSCW Research, Portland, OR, USA. February 26, 2017 paper

presentations
Norris, W. Humanitarian Human-Computer Interaction. HCIC 2019, Pajaro Dunes, CA, June 25, 2019 poster and abstract

works in progress
Empirical paper on temporal sensemaking in HCI (in review)
Empirical paper on temporal discord as a resource in human-centered design (in review)
Computational social science paper on refugee humanitarian crisis (expected 2020)
Empirical and methods papers on remote participatory design in HCI (expected 2020)