I study socially intelligent computing which combines the power of human sensemaking with collaborative technologies and social networks. My current research explores how this innovative way of transforming large amounts of data into actionable information can improve humanitarian crisis response. Obtaining timely and trustworthy facts is a critical challenge during a crisis. As a human-computer interaction researcher, I focus on how time is represented in crises and the data generated during these events with the aim to design socially intelligent computing systems to ease human suffering.
Norris, W., Voida, A., Palen, L, and Voida, S. (2019). Is the Time Right Now?: Reconciling Sociotemporal Disorder in Distributed Team Work. In Proceedings of CSCW ‘19. preprint
Norris, W. (2017). Digital humanitarians: citizen journalists on the virtual front line of natural and human-caused disasters. Journalism Practice, 11(2-3), 213-228. paper
Norris, W. (2019). Digital humanitarians: citizen journalists on the virtual front line of natural and human-caused disasters. In Mapping Citizen and Participatory Journalism. Routledge (in press).
Norris, W., Voida, S., Palen, L., and Anderson, K. “Unwinding Pluritemporal Time in Digital Humanitarian Crowdwork.” CHI 2019, Glasgow, UK, May 5, 2019. paper
Norris, W. and Voida, S. “Temporality in Crisis Informatics: Representations of time in digital humanitarian systems.” CHI 2017 Symposium on HCI Across Borders, Denver, CO, USA, May 6-7, 2017 paper
Norris, W. and Voida, S. “Temporality in Crisis Informatics: Representations and integrations of time in humanitarian crowd work.” Grand Challenges for HCI Crisis Informatics Researchers Workshop, Boulder, CO, USA. May 6, 2017 paper + slidedeck
Norris, W. and Voida, S. “Models and Metaphors of Temporality: Supporting Individual- and Group-Based Time-Management and Coordination Work.” CSCW ‘17 workshop: Theory transfers? Social Theory & CSCW Research, Portland, OR, USA. February 26, 2017 paper
works in progress
Empirical paper on distributed temporal coordination in HCI (in review)
Computational social science paper on refugee humanitarian crisis (expected 2019)
Empirical and methods papers on remote participatory design in HCI (expected 2020)