Summary: Overview of when and how to use log data from client- and/or server-side computing systems. The authors describe the benefits and challenges of log studies and offer recommendations for cleaning, contextualizing, and verifying data to avoid misinterpretation, bias, and errors.
Synthesis:
Foundational concepts in this study: log data, contextualized data
Agreement in related work:
Contested areas:
Gaps/Limits in this study: Leans more heavily on uses for experimental studies.
Connections to my work: temporal meta data
Annotated paper: Dumais – 2014 – Understanding User Behavior Through Log Data and Analysis
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