Summary: Overview of peer production research with an eye on three specific features: organization, motivation, and quality. Benkler et al., describe historical empirical work exploring how communities form and manage themselves, the entanglement of intrinsic and extrinsic motivations within a unique labor force, and different attributes of value/trust in both the peer production process and the content it creates.
Foundational concepts in this study: collective intelligence, peer production, knowledge work, content
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Connections to my work: collective intelligence, knowledge work, distributed labor, computer-support cooperative work, information quality